Timely Resident & Family Member Feedback on Senior Living Experiences

ResidentRated offers you a choice between event-based and/or comprehensive surveys (view Survey Packages):

EVENT-BASED SURVEYS

Event-based surveys help you and your team efficiently capture any real-time issues and the satisfaction among your residents – and act on them A.S.A.P. These event-based surveys are continuous and measure satisfaction among residents (or their guardians) in the following categories:

• Move In/Admissions

• Special Events

• Move Out/Discharges

• Transitional Housing

These surveys can be auto-generated. Data and results are real-time for you (and your team) to access.

COMPREHENSIVE SURVEY

The ResidentRated comprehensive survey offers a broad snapshot of resident satisfaction among a host of measures. The survey, which is administered to all residents (or to a family member when appropriate), includes these topics in detail:

• Overall satisfaction

• Likelihood to recommend

• Property safety

• Activities

• Dining/food

• Community environment

• Safety & convenience

• Property upkeep

• Property activities

• Services & resources

• Nursing services

• Care aides

• Staffing levels

Check out or Survey Packages. Curious to find out more details about our programs? Visit our FAQ page.