How ResidentRated Works: Unlocking Insights into Resident Satisfaction

You don’t have a lot of spare time in your day!

So when it comes to measuring resident satisfaction, you want a program you can trust, that is easy to use and helps you quickly get insights about the most efficient way to satisfy residents and improve retention. That’s ResidentRated!

An easy-to-use TWO-step process

What makes ResidentRated so easy to use is its simple, two-step process. Plus, we offer lots of settings where you can further automate the program, letting us do the work for you. Here is the process:

Step 1: Upload Resident Information

If you want only the comprehensive survey, just send us your rent roll. We'll take it from there.

If you want both the comprehensive and event surveys, we'll integrate with your CRM. No updating or extra work is required. It's all automatic, including the sending of maintenance surveys.

Step 2: Access Real-time Results

Our platform makes it easy to find the survey results, which are updated in real-time.

Easy to customize, too

We handle a range of details for you. Need some people to get mail surveys and others to get email surveys? No problem. Want to customize survey questions? Easy. Want to stop a survey from going to a certain resident? Also easy. Want us to survey the guardian of a memory care resident? Of course.

What makes ResidentRated different from other resident satisfaction programs is its ease of use and ease of customization. You can focus on the data to help you make sound management decisions! On time.

A quick guide on how ResidentRated works