Ease of Use & Value Are Our Competitive Advantage

No other resident satisfaction survey program offers the range of services and features that we offer: ease of use, affordable pricing, event-based & annual surveys, customized questions, local benchmarking, award program, and flexible survey deployment dates. All for a competitive price and great value.

Some details on our competitive advantages:

Easy, Real-Time Access

Our program is easy to start up and easy to use. Our interface makes it easy to input your building census (your can do it or we’ll do it for you) and easy to access dashboards and reports, so that you can know what is happening in real-time, 24/7.

Affordable Pricing

Our pricing is highly competitive, with these extras included in the base price:

  • Customers who purchase our event-based resident surveys will receive an all-resident annual survey for no additional cost

  • We don’t charge extra for trend analysis

  • We don’t charge extra for benchmarking

  • We don’t charge extra for our award program

  • We don’t charge for providing you with resident testimonials

With ResidentRated, there is no up-charging, no minimum charge and no one-time set up charge.

Flexible Survey Methods

Some companies only do email surveys. We offer both email and mail surveys, depending on your needs, particularly because mail surveys work better for some senior housing situations. Contact Us with questions.

Flexible Timeframe

Your schedule is our schedule.

We implement to your time frame. For example, you can pick the date to do your all-resident annual survey.

Customized Questions

In your annual survey, you can add up to 3 customized questions that address issues particular to each property, at no additional cost.

Just the Right Amount of Detail

Some competitors don’t seek enough detail in their surveys, making it difficult to uncover actionable responses. Others ask too many questions and give you so much detail you may not know where to begin. We strike a happy medium, with just enough detail to give you actionable information, but not too much to overwhelm you or the survey takers. 

Testimonials, Too!

Our survey process secures resident permission (if they want) for you to use their testimonials in advertising and promotion.