Satisfied renters are more tolerant of rent increases
In a national survey in June 2019 called “Keeping Renters Happy,” U.S. renters were asked if they would accept a rent increase.
When renter satisfaction is measured and steps are taken by building management to respond to issues, renters are 7 times more likely to tolerate a rent increase and say their rent is a great value, compared to renters who think building management does not respond to their concerns.
The survey was conducted by Q Market Research on behalf of ResidentRated, a national satisfaction survey company for market-rate and senior housing. Copies of the survey are available by contacting ResidentRated at 651-259-1108 or emailing email@example.com.
The survey was of 1,600 renters across all 50 states.